This week I have written a letter to the Minister for Veterans Affairs, asking seven questions about the relationship between his department and a private company that calls itself Writeway Research.
For those who are unaware of what this issue is about, let me give you a bit of background.
When veterans lodge claims with the DVA, mostly the facts of the case are well documented. There are occasions, however, especially with cases of Post-Traumatic Stress Disorder (PTSD), when a veteran may claim to have been traumatised by an incident for which there is not a lot of supporting evidence. Now, the Veterans Entitlements Act is clear on this. There is no onus on the veteran to prove his or her case. The burden of proof is entirely on the department.
There was a time when, in cases where the department wanted to look for further evidence, it would turn to the Army History Unit. Some time in the year 2000, the department made the decision to take their research work away from the History Unit, and give the work instead to Writeway Research. This appears to have been done without any tendering process.
At that time, Writeway Research was an organisation for which the term "obscure" would have been a massive understatement. The organisation consisted of a telephone number and a post office box on the south coast of New South Wales. Now remember, what we are talking about here is a considerable amount of taxpayer-funded historical research work. As I say in one of my questions to the Minister, there was nothing about Writeway Research to suggest it was qualified for government funded historical research. Yet, for some reason, the DVA was determined to hand out the taxpayer's money to give these people research work that they were not qualified to do.
Here is the full text of my letter to the Minister.
Dear Minister,
I am a qualified and published Historian. I am also a Vietnam veteran with more than 25 years of voluntary service in the veteran community, working with organisations such as the Vietnam Veterans Federation of Australia, Vietnam Veterans Association of Australia, Legacy, Australian Veterans and Defence Services Council, Australian Vietnam War Veterans Trust Limited, Vietnam Veterans Job Link Program, and the organising committee of the Australian Vietnam Forces Welcome Home Parade and National Reunion.
I know you are aware of widespread concern in the veteran community regarding an organisation which calls itself Writeway Research, and its relationship with your department. I have personally raised this issue at deputy commissioner level, and I know it has also been raised at federal and state level by the Vietnam Veterans Federation of Australia (VVFA).
My interest in this issue began when a local veteran, William Bastion, took his own life, apparently believing that he had been branded as a liar by Writeway Research and your department. James Wain, the President of the ACT Branch of the VVFA, asked me to look into the case from my perspective as a historian, and investigate the quality of research provided by Writeway in this case.
I was appalled at the shocking lack of research competence and ethics that I found in the Bastion case. Just to give one obvious example, John Tilbrook of Writeway claimed that the incident as described by William Bastion did not happen. He apparently failed to notice that the incident was reported in the official history of the RAAF in the Vietnam War! Unfortunately this is not an isolated example. It is sadly typical of the standard of work Writeway provides for your department at the expense of the Australian taxpayer. I enclose a copy of my report to the VVFA on the Bastion case as an attachment to this letter.
I have since broadened my interest into other cases involving Writeway, and as a result I am working on a research paper entitled History For Sale: Writeway Research and the Department of Veterans Affairs.
It would be of great assistance to me, and of great interest to the veteran community, Minister, if you could answer the following questions about Writeway Research.
Question 1.
In the year 2000, the Department of Veterans Affairs made the decision to switch the task of researching the historical facts in claims presented by veterans from the Australian Army History Unit to a private firm called Writeway Research. Was John Tilbrook, then of the Australian Army History Unit, involved in any of the discussions or correspondence that led to that decision?
Question 2.
At the time that it made the decision to allocate taxpayer-funded research work to Writeway, was your department aware of the involvement of John Tilbrook in both the Australian Army History Unit and Writeway Research?
Question 3.
Did your department follow any tendering process when it made the decision to allocate taxpayer-funded research work to Writeway Research?
Question 4.
Given that at the time that your department made the decision to switch its research work to Writeway, the personnel at Writeway Research had no qualifications in historical research, no publication record, no teaching record, and in fact no track record of any kind in the Australian History profession, on what basis did your department decide that Writeway Research was a suitable organisation to receive taxpayer funding for historical research?
Question 5.
Given the standards of proof required in the Veterans Entitlements Act, the Military Rehabilitation and Compensation Act and their predecessors, what historical sources are considered by your department to be of a suitable standard to be used as evidence against claims made by veterans?
Question 6.
What independent analysis by suitably qualified professional researchers has your department sought, in order to monitor the standard of research provided by Writeway?
Question 7.
Given that they are not eyewitnesses to the events on which they are commenting, and given that they lack any professional qualifications to give evidence as experts in historical research, what legal standing do the opinions of Writeway personnel have before the Veterans Review Board and the Administrative Appeals Tribunal?
Given the seriousness of this issue and the level of concern it has caused to Australian veterans, I look forward to receiving your answers, and to ensuring that they are widely distributed throughout the veteran community.
Yours sincerely
I then enclosed my analysis of
the Bastion case. You can read my report by clicking on the link.